I called Samsung Service to repair my refrigerator on June 8, and left a message. Edwin called me back and I explained I needed service. He said he put the order in, and give him 24-to 48 hours and someone will contact me. Today is June 23rd, and I haven't heard from Anyone from Samsung. Your customer service is Aweful. The phone number I was given to call back was 512-514-2967, I left 3 messages and haven't heard from anyone. If they couldn't find anyone or didn't want to do the job, just call back and say so. I will not purchase another Sumsung Refrigerator again.