Customer service rep was horrible, said her name was Orfevre. I called and there was a child/baby in the back ground and I could not understand anything the operator was saying. And then she got quite rude because I kept asking her to repeat herself. On top of the fact I have four Samsung products in my kitchen which ALL have failed within 6mths of each other. Each time I’m told I have to pay $100 plus for someone to diagnose the problem, and each time it will cost double what I paid for the appliance to repair it. Do NOT purchase a Samsung appliance.
5 years ago
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