My Samsung refrigerator , washer and dryer delivery was delayed and I called Samsung customer Service and I explained that I needed their help for almost close to $5000 ( refrigerator , washer and dryer) delivery order.But Customer service rep was horrible, said her name was Sandra. When I asked her to help me with my actual delivery date but she was keep repeating that 24-to 48 hours delay and she got quite rude. So I was not ready to speak with her anymore and asked her to transfer this call to either her manager/supervisor or someone else. But she declined my request and she is not willing to help my case any further. After I disconnect my call, I felt this is one of the worst customer service ever in my life. I will never order Samsung products here after.