SAMSUNG WARRANTY IS FAKE.
I have samsung galaxy buds that I bought from Amazon Canada on 23 December 2019.I got complaints from my friends and famile who suffer from WHISTLE AND POOR SOUND QUALITY while calling me.Also the overall SOUND QUALITY IS POOR while listening to music.I contacted Samsung Canada.They said I have US MODEL WITH WARRANTY and transferred me to SAMSUNG USA.The Samsung USA said I need to go to SAMSUNG CUSTOMER SERVICE IN CANADA.I did.After all this long journey,Samsung customer service said I need to TRAVEL TO USA TO FIX THE ISSUE!
THEY CANNOT DO ANYTHING.
THE GIRL THERE DIDN'T EVEN SAY SORRY.SHE SAID GO TO USA WITH YOUR AIRBUDS.WE CAN DO NOTHING HERE FOR YOU!
SO THE AIRBUDS ARE USELESS NOW.
WASTE OF MONEY,HORRIBLE CUSTOMER SERVICE AND FAKE WARRANTY!
5 years ago
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