i have a samsung washer that became defective because if a recall there customer service at there recall center is the worst i ever experienced the rep playing music in the background they couldnt find a plumbing contractor in my area due to the covid-19 which is fine. i provided a recite from lowes and they decided to give me less than the cost i paid for the washer but what made the experince worse is how there custom service reps treat there customers which is unacceptable im done with this company and there products and will tell anyone i see purchasing there products the same