2 years ago we bought a Samsung dishwasher (dw80m9960ug). It didn't work after it was installed. Called customer service and they sent out a tech and replace the main control unit. Had issues again about a year later, another tech sent out and again replaced the control unit. It has leaking problems, really doesn't wash the dishes any better than my old dishwasher did that was 10 years old. Now another year later and doesn't work. Customer service has been good with Samsung but the product is terrible. We are planning to replace it now after only 2 years (lots of headaches and dirty dishes) and get another dishwasher from some other company. If I could give this product a 0 review is would.... actually about a negative 10!