We bought a 65" Samsung TV (model# UN65NU6950FXZA) at Costco in December 2019. The television is a piece of garbage! To date, we have had a third repair and still we have no service. Repeated calls to Samsung only result in profuse apologies from fodder customer service reps who do nothing to improve the customer service experience. This is very frustrating, inconsiderate, and inconvenient and only serves for me NEVER to purchase another Samsung product. DO NOT WASTE YOUR HARD-EARNED MONEY TO PURCHASE ANYTHING WITH A Samsung LABEL!
5 years ago
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