I received a Samsung tablet for Mother's Day. I received an email stating that I had a coupon code for 50% off a Samsung product. I found an accessory I wanted and as I hit the 'submit' button I saw an error in my address. I called to report the mistake and was told by a Customer Service representative that they could not correct the error but I would have to cancel the order and create a new order. Customer Service then reassured me that they would issue me a new coupon code. Based on my conversation with Samsung, I agreed to cancel the order. I then received an email telling me that coupon codes were only issued once and another could not be issued. After several emails back and forth, I called Customer Service and asked if a coupon code could not be reissued, would they honor the 50% off anyway? I explained I would not have canceled my order if I would not have been assured that I would be able to receive another coupon code. I am not being petty. It is not the amount, it is the principle. The original Customer Service rep might have made an honest mistake thinking a new coupon code could be reissued. However, knowing their error, I was hoping they would at least honor the discount manually. They could do this if they wanted to. Can't means won't. I am very disappointed in Samsung's Customer Service and will be returning my tablet. Customer Service means nothing to them and that is a sad state of affairs. This is why America needs to be getting back to manufacturing and marketing products made in the States. Foreign companies are out for money and care nothing about quality or happy customers. Let's cut these companies loose and do business only with companies based in the U.S.