I’m not happy with Samsung, I bought a tablet from them on the 05/05/ 2020 and I used it for 1 week and my reason for buying it was for school. So I decided to stop using it and I packaged it back and some weeks later I opened it to check it and when I turned it on, I noticed the screen was Blur and blank so I decided to contact Samsung to know the reason why it happened and the representative I chatted with said she will like to see the screen and I screenshot it and send it to her and after she viewed it, she said I should send the phone to the office for repair and they will get back to me on that matter. So I decided to do just that and I sent it back to them and I received a mail from future saying I will pay $495 for the tablet I bought $429. Isn’t that’s absurd? I asked why and they said they found liquid damage on the screen which I can’t recall. Well I said I can’t lose it, I will get back to them. I decided to call Samsung and they confirmed that I will pay the sum $495 and I asked them why? they said warranty doesn’t cover it, they were not helpful. They need to upgrade on that aspect and I demanded a response from them and till date, they haven’t gotten back to me on that issue and it's so painful to me for buying a tablet for $429 and I’m to pay $495. Well I told them they should keep the tablet then and I still have my details on the tablet. I hope they reach out to me with a reasonable response.