Paid $300 for samsung galaxy active 2 watch at Samsung. Com. It says it is waterproof to 55m. 4 months later, it quit working, I sent it in to samsung. They say it has water damage. I've only washed my hands with it on. They say the warranty doesn't cover water damage. $219 to repair it. Tried to dispute it but after 7 days of on hold for at least 1 hour per day, I give up. They also said I didn't buy it from them for the first 5 days. I never did get to talk to the case manager because they would put me on hold until that department went home 4 times. Don't buy this watch. It's been very frustrating and after being only samsung for 7 years, I'm done. I will not buy a product from a company that false advertises and doesn't back up their products. And has the worst customer service I have ever dealt with.
4 years ago
Samsung has a
1.2
average rating
from
4,604
reviews