Due to COVID and delays of almost all new construction supplies and appliances we ordered 3 Samsung appliances early in the building process. During installation we discovered that the dishwasher kick plate was MISSING. Because we were past one month since purchasing, they refused to consider replacing, ignoring the obvious circumstances. What a terrible business model. No flexibility or management skills. For a part that probably cost them under $10, they have lost a very good customer...
4 years ago
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