Horrendous service. Doesn't care about clients! I regret my Note 20 tremendously! Do not support, Huawei is soooooo much better, they actually do what they say they're going to!!! Went online to Vodacom website to purchase a Note 20, online, the offer was for a R3999 voucher. Phoned my Vodacom store, because we only go through one specific person. The person confirmed in store for me that the voucher is legit, and I must just go to Samsung members to redeem my voucher. I didn't buy a cover in store, because of the voucher. Didn't really have money to spend on a cover. Note on Samsung members there was no voucher it was only the sterilizer, so I had no choice but to apply for it. Had to go and spend R600 on a new cover now. Then after waiting a week for my coupon for my promised sterilizer, didn't receive anything. I got a reference code and nothing more. I phone a week after submission. The guy on the phone informed me that he will escalate the issue, and I will receive notification in a day or two and I will get my link, I am now sitting 3 days later with no link, no coupon. The customer representative gave me excuses, and basically just blamed Vodacom for not putting period of validity. And even after I sat on the phone for 10 minutes trying to find out what the status of my request is. Turns out he was looking at the won't list, so he just wasted 10 minutes of my airtime, for nothing! I have had no contact for the item I was supposed to receive with my phone. Not had anyone been willing to assist me with the voucher that I was promised, and they were your airtime. DO NOT SUPPORT, IF I WASNT ON CONTACT, I WOULD RETURN THIS GOD DAMN PHONE AND SWITCH TO HUAWEI