I own(ed) 2 high end Samsung appliances and they were quite pricey. Lots of bells and whistles. Samsung double oven convestion fan burned up in 18 months. Samsung refused to extend the warranty. The repair was $650 and the repair person said there was no way it should have dies that quickly; his surmsial was defective assembly at the factory. The second appliance is a high end dryer; it does not shut off without turning off the machine at the breaker box. Less than two years old. When you google the concept on line even at Samsung support pages, many many folks had the same issue. Again, no warranty extension for what is clearly a second factory defect. The agent asked if I bought an extended warranty. Seriously? If I pay that much $ for high end appliances, I think maybe they should work or the manufacturer can stand behind their product. Very discouraging.