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Cecelia Krokenberger
I would have given 0 stars had I the option. Purchased Samsung activewash Steam SuperSpeed AquaJet washer and MultiSteam VentSensor dryer four years ago for a home I only live in 5 months a year. Nice looking but useless. Washing tub is large but if more than a set of sheets is put in it takes hours to wash as it becomes “unbalanced” and clothes need to be manually dispersed and time on the machine is added. This happens several times per load. The dryer takes forever to dry and the clothes come out a tangled mess. It takes multiple runs to dry one small load. The dryer was just serviced for the fourth time in four years (remember I only live here 5 months per year) for $400. Samsung has agreed to reimburse me for this last repair but I have yet to receive it. I finally purchased an additional washer and dryer as a back up. I purchased the bottom of the line most basic set and they put the Samsungs to shame. Will never by Samsung again. When I purchased my new set from the same appliance store (only 1 on island I live on) they informed me that they stopped selling the Samsung as there were so many problems and complaints.
4 years ago
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Samsung has a 1.2 average rating from 4,603 reviews