My huge mistake! My experience! My opinion! Talk about buyers remorse!!! BUYER BEWARE!!!! Make sure to read ALL REVIEWS! Customer/consumer reviews and most importantly customer/consumer COMPLAINTS! I purchased a front load Samsung VRTplus washing machine model #WF45N5300AW. You have to do all these crazy things just to use it and to hopefully help with the rancid rotten egg smell that it leaves on your clothes/laundry and continuously comes out of the washer and makes your home smell! No matter what product you purchase to wash your clothes: detergent, fabric softner, color safe bleach, washing beads, etc. You're just wasting your money! You smell none of it! If your lucky you'll get the dryer sheet scent. At first i thought it was the water from the state we were in, then we moved back up north and it's definitely the DEFECTIVE SAMSUNG WASHING MACHINE. I learned all the tricks from the Consumer Complaints and the booklet it came with! Wow! What a waste of money! I called and told them to give me a $300 top loader machine and PLEASE take this disgusting product back. I'm willing to lose hundreds. Unfortunately, due to two surgeries, moving and covid my warranty expired and they had the audacity to tell me that they'll send a tech to determine whats wrong and how to fix, but there is NO REMEDY! IT'S A BAD PRODUCT!!!! And yes they want me to pay even more than i already have! They aren't paying me for working for them when I need to use the thing. Who ever heard of working to use your washing machine?? We have always purchased Samsung products (tv's, refrigerator, appliances, phones, etc. after today, NEVER again! After my experience today, they've officially lost my business! To make things worse, I can't even try to sell the disgusting machine! Who wants they're belongings and home smelling like rotten eggs, and dirty sponge/mop??