DO NOT buy a Samsung Dishwasher. Samsung will not stand behind their warranty. I spent $900 on a high end Samsung dishwasher.
My Samsung dishwasher stopped working while under warranty. Samsung refused to send a technician due to Covid (April 2020). Samsung told me to "hire someone local to do the repair and submit the invoice to Samsung for reimbursement".
Sounds fair except that Samsung refuses to pay the invoice now.
After 15+ calls to customer service over the course of 6 months resulting in excuse after excuse for not reimbursing me, they finally stated that they will not reimburse me. They never intended to.
I have never had a worse customer service experience.
4 years ago
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