Bought a washer and the instructions show a levelling wrench, but this 50 cent pice of stamped metal wasn't included. Initially s customer service rep said it would be sent, but I spent weeks being bounced around different departments and they kept saying we'll send it. Finally someone said I had to pay $7 for it do I have up. I have tvs, a fridge, washer and dryer and s couple phones in the past but I'll never buy samsung again. There's too many options out there to reward poor performance.
4 years ago
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