FIRE-SAFETY HAZARD – Model UN65JS8500 Smart TV overheats and is too hot to touch. Not only does the heat bleed into the picture quality, it presents a personal injury risk to anyone contacting the unit and given the wall mounting, a fire hazard to our home. To make matters worse, Samsung has not offered any reasonable remedy, rejecting: 1) a ‘One Time Service Call’; 2) a like-kind exchange; and 3) a partial credit towards a Samsung Corporate web-site purchase. In the past, we’ve been very happy with Samsung and currently own six (6) Samsung Smart TVs. After five weeks of discussions, hours on (hold) customer service calls, and finally having been hung-up on, Samsung’s Executive Customer Relations group has spoken loudly, they no longer value repeat customers.