We bought a Samsung dishwasher in February 2020, the same part has broken and been repaired 3 times since September 2020. I demanded a refund from Samsung and I have spent over 8 hours of my time on the phone with Samsung customer service over this dishwasher. First they question the validity of my receipt from where I purchased it at Lowes. Second they wanted to send a technician out for a 3rd time to give his opinion and I'd have to wait 2 weeks for the technician to come out. I told Samsung that waiting 2 more weeks for a technician to come out for a 3rd time to look at my dishwasher was unacceptable. They then proceeded to tell me I could have a refund, but it would take a minimum of 2 to 3 weeks to get my refund. Do no buy Samsung home appliances, they are not built to last, customer service is absolutely horrible, and it takes weeks to get a technician to come look/fix your broken appliance. I will never buy a samsung home appliance again.