I ordered a fridge. I forgot to transfer the funds from savings to checking for them. Samsung called said insufficient funds, so I did the transfer and called them back. Told them to take the funds. In the mean time I had moved, which is why I bought the fridge and I changed my mailing address with the bank. Well this caused my billing info for my samsung order to not line up since I purchased the fridge while still at my old address. They told me I have to repurchase the fridge online. It had a promotion and I used a discount, I can not do what they requested. I told them to try my new address since that is what my bank has. They said they could not change my billing address on my order and they were going to repossess the fridge. They are going to take it even though the funds are there, because they can't change the billing. I have called my bank and switched back to my old address just for this transaction. I am trying to get a hold of someone from customer service, but the call back is 4 hours and I am on hold as well. They can not charge my card, so they can not help me. I can not speak to someone with the authority to run my card so that this situation is handled. I can not get help. Samsung sucks. I bought a lot of their products, but this experience has left such a bad taste in my mouth I will never buy Samsung again. If they are too stupid to take my money, they can shove the fridge up their butts. I will keep my money and buy from a different company. Meanwhile, they can pay to have the fridge picked up and moved. Sucks to be a company that can't run a card with the right billing address.