I am a longtime Samsung customer Dating back since the Samsung galaxy S5, and now have the Samsung Galaxy S 20 Ultra 1300$, I also have the Galaxy butts 150$, 5 months ago I purchased the Galaxy active 2 150$, my watch stop holding the charge, it went from a whole day to 7 hours only so I sent to watch back for repairs, and Samsung wanted me to pay $212 to fix the watch that I Bought $200. Is just disappointed after being with Samsung for so long and spending so much money with them, all they think about is making more money and don't care about the consumer, I see they have a one star rating and now I know why very disappointed , My Advice to the next person that wants to buy a Samsung watch, don't quality not good, Will get stuck with the repair bills, after 5 months all I did with my watch was jog. The support team the agent all robots they all say the same thing, they don't care about you or how you feel after spending all that money with them, your just a number they can afford to replace. (Sad) Don't buy Samsung watch will be disappointed.
4 years ago
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