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Ramsay Young
We purchased a dishwasher which has never dried properly since we bought it. We have had over 5 visits from different representatives. One said there was an intermittent fault and tried to order a part which Samsung stopped. Samsung rep came and did not talk to me and refused to give me a ticket unless i signed it saying all was ok. After contacting Samsung their response was I was SOL because there was no problem and they would not be talking to me about the problem anymore!!! All the people did was run diagnostics and when they did the inside of the washer was dripping wet but we did get an OC error code and told to turn water off and the circuit breaker. It sits in our kitchen not working still and I have no recourse. Seriously disappointed and to be honest after being effectively told I'm a liar do not feel I will buy any Samsung product again along with anyone I can tell. Do others have these problems?
4 years ago
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Samsung has a 1.2 average rating from 4,602 reviews