Wow never in my life have I ever been treated so badly by an organisation. Stay clear of santander when you complain to them for a mistake there branch made on your account they barr you from branch and give you 60 days to find another account as they are closing yours down then when you switch to another bank using the switching from new bank they reject the switch . When you make an official complaint for the bad treatment the complaints department call you back and lie they couldn't speak to there staff involved as they were on holiday and by chance the recorded phone call by there branch manager being rude and unprofessional happens to have disappeared.