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Santander Reviews

1.4 Rating 546 Reviews
8 %
of reviewers recommend Santander

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Santander 1 star review on 4th December 2024
Verified Buyer
Santander 1 star review on 25th August 2024
Mike
Santander 1 star review on 25th August 2024
Mike
Santander 1 star review on 18th April 2024
DKM
Santander 1 star review on 10th August 2022
Anonymous
Santander 1 star review on 24th June 2021
Gius
Anonymous
Anonymous  // 01/01/2019
Oh my goodness, it seems unbelievable but I just got my deposit back with the help of Rose, she is very reliable. At first I thought it was not possible and that it was a scam, but to my world I got my money back in less than 72 hours. Am so happy, Contact details :: Email:: rosehoover 90 ( @ ) gmail . com, or WhatsApp:: +1 ( 301 ) ...409... ....2753...
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Posted 2 days ago
This organization provided a platform for trading and payment after trading, but as the weeks went by, I was unable to withdraw my money. Even though I kept trying, I couldn't get my money back. HersTel.c o made sure I received my money back, which enabled me to leave this predicament. Shareholding exploited me since I had no source of income and needed money to settle my debt. Gratitude for HersTel.c o
Santander 1 star review on 4th December 2024
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Posted 1 week ago
I am extremely grateful to the team of rosehoover 90 ( a-t ) gmail . com for their exceptional services. Despite falling victim to a significant scam, their dedicated team successfully recovered my funds. Their extensive knowledge and expertise in dealing with online fraud cases are highly commendable. I highly recommend their services to anyone facing similar challenges, contact details. Email:: rosehoover 90 ( @ ) gmail . com. WhatsApp:: +1 ( 301 ) ...409... ....2753......
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Posted 1 week ago
Garbage bank .. never use them again . After 40yrs of being a loyal customer.. avoid
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Posted 2 weeks ago
What went wrong was the question this site asked when I hit 1 star and the answer is simple - everything! They are horrific, not chat feature other than a chat bot which cannot answer even the most basic of questions, online banking does not recognise account, no email available for mortgages, the others dept with an email refuse to help or even supply the right email, my mortgage experience was so bad i think it may have even been fraudulent, with legal letter to me stating incorrect information and no refund after they took too much money. Read the reviews, they are bang on! Awful, terrible, living in the past, horrific, poor service, etc etc
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Posted 2 weeks ago
Most impressed with Nusrat, a Santander employee at the Hounslow Branch, very recently. She was most helpful in providing all the information re. savings accounts and their rates. We have had several meetings with her and she is without doubt a very professional and helpful employee who Santander should be proud of.
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Posted 1 month ago
They stopped account after I took power of attorney on my cousins money x I attempted to take some cash out for something and they stopped account. They stopped all direct debits in and out. Now his rent is not going to be paid or food. They have literally stolen £20 000
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Posted 1 month ago
Terrible customer service, abysmal. Not providing sufficient information requiring me to call my insurance company over and over again for documents that were needed. I highly suggest staying away from Santander.
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Posted 1 month ago
Absolutely awful bank - completely disjointed, intrusive, inefficient, and appalling quality of service: 1) they blocked my account once 2 years ago, preventing my Paypal direct debits from going through causing me bigf issues. When I called them, they said that it was PayPal's fault - after workign through it with PayPal it was clear it was nothing to do with them. It took me insisting to an agent at Santander that they were the ones blocking the account for her to finally uncover a note on the account saying they wanted additional documents from me to continue operating the account - they never sent me any communicaiton to let me know this was the case, they just blocked my account! 2) I live abroad and earn my income abroad, pay taxes abroad. And I have rarely sent money back into the UK. And certainly nothing to Santander. Yet they continuously pester me to find out what my net worth is and how much money I have in my foreign bank accounts. I understand if I send money into my UK account they need proof of funds, but this level of intrusion when I have not remitted money into Santander is beyond intrusive and not justifiable 3) I have a mortgage through them - but their departments do nto talk to each other - so if I need to update a mailing address, I need to update each department separately. When they do annual account checks - they ask me questions and for documentation on the rental income from my property and on my mortgage - even though they are the ones administering the property mortgage and have all this information. 4) I tried to make payments to buy goods from Amazon - hardly a small dodgy retailer - using my debit card. I tried both to verify the transaction by using the app and by using an OTP and after confirming them each time, Santander then rejected the transactions for no reason (there were plenty of funds int he account). I tried to resolve but in the end gave up and just used another account... They really are truly appalling with zero care for the inconvenience they cause or the lack of minimal service they provide...
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Posted 1 month ago
Santander has proven itself to be one of the most disappointing and unreliable banks out there. For the third time, they’ve blocked my account simply because I engaged in a few small crypto trades and made transactions via TransferWise. This isn’t just inconvenient; it’s outright insulting. I work hard, pay my taxes, and follow the rules—yet, instead of being treated with respect, Santander treats me as if I’m a criminal. It’s unacceptable to block access to my own hard-earned money and then demand unnecessary statements to “verify” transactions. Because of these arbitrary freezes, I’m now facing extra charges on my car insurance and other important payments. Santander’s excessive and unwarranted scrutiny punishes loyal customers, pushing them to the brink by questioning every minor financial move. Santander needs to reassess its approach. Blocking customers’ funds and disrupting their lives over minor transactions is not customer care—it’s customer punishment. This bank has turned banking into a nightmare, and it’s high time they acknowledge and address their unreasonably aggressive practices.
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Posted 1 month ago
Losing a staggering $544,777. Initially, the experience was incredibly distressing as I felt hopeless and overwhelmed. However, I decided to take action and filed a complaint with TheresachinRecovery Inc I was pleasantly surprised by how quickly they responded to my concerns. In less than 96hours, the dedicated team at TheresachinRecovery Inc worked tirelessly to investigate my case and helped recover my lost funds. Their professionalism, expertise, and commitment to customer service made a world of difference during this difficult time. I genuinely appreciate the support and guidance they provided throughout the entire process. Here is their details incase you're having related issues Email:  t  h  e  r  e  s  a  c  h  i  n  1  2  1  2  @  g  m  a  i  l  .  c  o  m Call/whatsapp:  +  1  4  3  5  5  0  0  8  3  0  4
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Posted 1 month ago
I called in santander BLYTH today,needing help! TRACY went above and beyond to do this! I am not computer literate so sometimes these things can be frustrating! God,help us if they closed another bank. I have been with them for over 40 years and have always found the staff there very obliging. They deserve 5 stars and more from my personal experiences with them.☆☆☆☆☆
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Posted 1 month ago
Absolute garbage company. Complicated payment system, it is like the payment system is intentionally designed to screw with you. Set up autopay with your bank immediately
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Posted 1 month ago
How I recovered crypto money and tokens stolen by Telegram scammers. People from all around the world hear about the tremendous profits early investors are making on Bitcoin and other cryptocurrencies, and they want to join the party and get wealthy quickly. Be mindful, however, that whenever there is substantial money, there are also businesses that exploit and abuse the situation. In my case, a fraudulent Telegram group moderator contacted me and offered me a phishing link via which my 12-character recovery phrase was compromised. These wicked guys gained access to my cryptocurrency wallet and stole coins and tokens valued at about $ 432,000. I was in great worry due to this situation, and I was bewildered until a Telegram group member suggested I call (recoveryhacker101 @ gmail com). This healing medicine is a genuine gift from God. They were able to locate and get all of my tokens and coins in less than a week. Additionally, they supported me in hacking the offender's wallet and returned all of my funds. I am stunned, happy, and appreciative. I do not know what I would do without this specialist. They specialize in chargeback disputes, and their staff can identify such methods. If you have invested in bitcoin and suspect fraud, call their specialists immediately and they will aid you in recovering your losses. Contact information via e-mail recoveryhacker101[at]gmail[dot]com
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Posted 1 month ago
Despite being scammed and unable to access my trading account, I took action by reporting the case to the police. However, no solution has been provided to date. Fortunately, I found ( cybertecx net ) a reliable private investigator who helped me retrieve my money without requesting an advance fee. I am relieved to have my funds returned and I'm happy to share my experience.
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Posted 1 month ago
Hi Everyone, I am Ivan Cruger by name and i'd like to express my deepest Gratitude and respect to the R O S E H O O V E R team, an incredible and reliable team of specialist who helped recovered the $264k I lost to scammers in an online Binary Trading Company. I am married with 3 kids living comfortably with my family until I came across a link to this trading platform, I read some good reviews about this platform online and I decided to invest with them, started with a small capital with the intention to grow it. i was speaking directly over WhatsApp with the Senior Account manager (Hector victor) all through who was also helping me to build my portfolio, during those period i made some huge investment with them at the end when i got to found out it was all scam i requested to withdraw an amount but it was not going through, i reached out to Mr Hector over whatsapp who now demanded for some fees to be paid before i could access and withdraw my funds, though the excuses they gave for the demanded fees doesn’t sound clear but i still went on and paid the fees just so i can be able to withdraw my capital investment altogether with my profits. but even after clearing the demanded fees i was still not able to successfully make a withdrawal to my bank account not even a dollar. However, I discovered ROSE HOOVER through the positive reviews I read on this site and reached out to the Team on Email with the contact address R O S E H O O V E R 90 @ G. M A I L . C O M, i'm lucky to get a quick response to my email and after i had provided them with every information required to move on with their services. I'm so happy that the team was able to successfully recover all my funds back into my account just within a few days of getting to know them. I can't thank this Team enough but also give my own review as a token of my sincere appreciation to their excellent recovery services. I strongly recommend them to anyone with related issues. Here is their contact again for WhatsApp +1--6--6--0--2--3--3--3--1--6--5. They are the best out there.
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Posted 2 months ago
Change of mandate for a business account. A nightmare process. Still not approved after 10 months! Documents lost; inconsistency in advice; giving me the wrong name; taking a complaint from one of their business advisors on my behalf!!; having spoken to 4 or 5 business advisors today told they can’t discuss the account with me despite the fact I’m a Director of the company and have sent 3 change of mandate forms and 3 copies of my ID! Branch lost paperwork which was meant to have been faxed to the business team! And the mess continues!! Do they read these reviews? I doubt it
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Posted 2 months ago
When we were going through them for our car loan, they kept towing our cars. We were making payments every month on the loan, yet our cars kept getting repossessed. They applied money to the wrong vehicle more than once, then proceeded to lie to us. This is the worst company ever to go through for loans!
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Posted 2 months ago
The man on.phone was rude came across arggonent. Rude
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Posted 2 months ago
I had a fraud case and Santander ruled in favor of those who committed the fraud, they did an investigation into a fake check and NEVER notified me of the decision, they canceled all my accounts and blocked them and I had no access to them, they did not notify me either, and to top it off I called to make a payment plan to pay off my credit card and they DENIED payment by installment, they did not look for a solution to my problem, SANTANDER DOES NOT WORK, IT HAS BEEN THE WORST EXPERIENCE OF MY LIFE, THIEVES.
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Posted 2 months ago
Santander is rated 1.4 based on 546 reviews