Abysmal service. Opened an account only to have it blocked for a supposed "security issue", except that no-one could find out what the issue was, and they had sent me my cards and pins so I don't see how it makes sense that they would send out personal info if there was a security issue with my account. I was expected to provide a whole lot more documentation in addition to the documents I had already provided, which I did not have access to provide. Shocking customer service and was told my account would "probably be closed" and there was "nothing they could do". Went to HSBC instead and they had my account up and running within the hour including depositing a cheque for me. Still with HSBC, no complaints, excellent in-branch service.