Closed down banking account, no official reason given. Was a customer for over 10 years, did nothing wrong/money all lawful/legally obtained, was not aiding criminal organizations/committing fraud against the bank/aiding terror organizations and they completely closed down my account (fully ignoring their own dormant process when account aren't used for at least 1 or 3 years). Do Santander ban people for life for this? I did not use my banking account for over 6 months due to unforeseen personal circumstances. After 6 months I was sent letters with cheques with all my funds and a generic letter saying we've decided to close down your account, we don't need to give a reason and so on. I did not break any of their terms and conditions at all, nor did I do anything to them. I would advise anyone who wishes to join Santander UK to really read through their terms and conditions and compare other banks, credit unions etc. I also wouldn't recommend this bank if you want to hold many thousands of pounds as they could do it to YOU! They jeopardized my assets by doing this, forcing me to live off very little cash for over 5 weeks. As of now, I've complained to them and they still don't justify the closing down of the account. I've taken my complaint to a 3rd party organization as I believe they should be held to account.