I recently transferred from 20 years with Nationwide to Santander and the difference is remarkable. There are far fewer interfering and unnecessary 'security' checks which is a big relief. The courtesy and help of the staff on the telephone and the simplicity of Santander's online banking is a joy and far less tiring (and aggravating) - my 90 year old arthritic fingers make a lot of typing errors resulting in a lot of phone calls for help! I would give all the staff bonuses if I could but here is a big THANKYOU for your help and patience!
1 year ago
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