Mr K Andrews
Camden Branch. London. £200 missing from sealed cash bag. I withdrew £1,000 cash from Camden branch,. They gave me cash in sealed bag,. When I deposited the cash, still in sealed bag, into another bank 1 hour later I was informed there was only £800 in sealed bag,. Santander said they checked their accounts and found no discrepancies, Said 2 people had counted the cash,. Said their complaint team will investigate,. After 1 hour of dealing with this in branch, I did not see any checks performed,. No verification of any checks performed,. I was not told what is supposed to happen in these situations, After losing £200 I walked out of branch with a only a complaint reference number, 11956245, and no further proof or evidence of what had happened. I filed a police report, got Crime Reference Number, BECAUSE MONEY HAD GONE Missing,. And santander investigating their own mistakes, likely finding in their own favor,. is NOT an independent investigation How could this happen?
10 months ago
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