Section 75 claim for faulty goods. Please don't trust Santander if you need to use their Section 75 for refunds on credit card purchases. I have not had a penny back even though they say that I am owed the money I bought a car on my credit card on 4th September 2023 from a Car company that I found was both unsafe and unfit to drive so I applied to Santander bank to get my money back as is my right. My claim went through and case closed but I still haven't had been repaid which means that I am still paying interest on that sum. I have been told (I didn't need to be) that it was tough and had "terms and conditions" quoted at me. Now this is not the main problem. What is infuriating is that to get the money back, the person at Santander Section 75 said 5ha5 I needed to return the car to the car company. The man said that if I paid for a car transporter, Santander (not the car company) would refund me for the transportation. This has not been paid either which meant that due to not having the money that was promised to me, a direct debit was refused and I had to take more money from my credit card to pay it. This means that I am paying even more interest on my credit card.. They will not e-mail me. They will only speak on the 'phone or write on my mobile account messages.