I've had nothing but problems with Santander. This latest problem happened when I went to one of my local branches in Brooklyn. After I completed a grueling walk from shopping I went to the ATM to withdraw money from my account only to find the transaction declined unable to complete. I didn't know for sure what the problem was but suspected that my account was hacked again. I'd lost some items I'm my shopping cart which had fallen out and was forced to make the long arduous trip back to the store. Exhausted, I then made the very long trip to the other Santander branch only to confirm what I already knew transaction declined unable to complete. By this time it was after 1AM. I decided to test my theory by trying to order something online and of course the order never went through. I called Santander and was connected to one of their fraud specialists. A real idiot. He kept insisting that because I attempted to make a transaction that they wouldn't block the card. I argued for at least thirty minutes that someone else had gotten to the account before before me. To no avail my voice grew hoarse. They don't even bother to investigate and this happened no less than five times to me. They are arrogant, apathetic except for where their self interests are concerned and clueless. They hire imbecils with concrete for brains. Well as Jeff MacNelly said Ron White said "You. Can't. Fix. Stupid". It's permanent.