3 months ago Santander froze my account and they say are not at liberty to tell me why.
The customer service is truly appalling, I have phoned several times and generally you are passed around from one person to another for up to 3 hours (that is my personal record)
I have filed a complaint with the financial ombudsman but that takes time and meanwhile does not help with access to my money. I am truly shocked that banks are allowed to do this to their customers. It gives you little faith in financial institutions!
8 months ago
Santander has a
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