I just wanted to pass on my thanks to Emma at Santander Windsor. My mother had died without making a will. As a family we needed to pay for my mother's funeral. After necessary security checks Emma was able to arrange for the bank to write a cheque for the funeral directors and close my mother's account. As the amount was under £50,000 it was not necessary to go through lengthy and expensive probate which we were unaware of. Emma was so kind and understanding at this very difficult time. Thank you.
6 years ago
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