Absolutely terrible banking experience. I decided to move to Santander as I had my credit card with them. I moved over opened a current account and then a few days later had a sum of money added to my account which I was planning to use while going on holiday. When the funds went in I was advised they were on hold for further checks which would be completed by midnight that night. When I went in to look I was blocked from entering my internet banking which had just been set up. I called at 8am when they opened and was advised that the account had been referred to branch. I was enroute to the airport when advised this and would not have time to go to branch before going on my flight. I have been left with no money on my holiday and won’t be able to go to branch until I return home. I’m absolutely disgusted with the attitude and how I have been treated. Horrendous company