Today I went into branch to report 2 payments had been taken from account to pay my credit card. Given a cubicle to do my own calling . One hour later told I may not get double payment returned and will have to wait 20 days. This is hundreds of pounds!!!! Given no explanation as to why it happened. I have only been with them 6 months. This is bad. I will be moving back to my old bank
5 years ago
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