Worst customer service ever. Not willing to help elderly, making them phone over and over again, giving wrong information. Changing what they are saying each time. And when i call them, they say they cannot help, but they are happy to advice my mother that i can do everything on her behalf online. is that not security breach? no help at all. Promised me that they will call my mother to sort things out the same day. it has been 4 days and no phone call.
4 years ago
Santander has a
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