I would give Santander no stars my 86 year old mother wants a mobile phone to keep in touch with friends and family.long story short,her bank Santander won’t allow it as they have to send a code to her mobile for security.but of course it’s a mobile she’s trying to buy so she hasn’t got it yet for a code to be sent to. Santander have blocked her purchase saying it could be fraud. there is no way for her to buy a phone on contract while she is with Santander even though it’s her money and her choice. they are beyond hopeless and I’m now going to help my mother change banks