Fantastic service for a tricky move from the UK to Oulu, northern Finland, in mid-December. Chris and his team stood out from the start, taking the time and effort to check out the unusual destination before calling back in response to my online enquiry. With their expertise and experience of operating in Scandinavia they were able to offer the option that I had been hoping for – a dedicated door-to-door van service, which is no trivial undertaking to a destination 2000 miles away that is almost in the Arctic Circle (and in winter time!). They were happy to tailor the service to meet my every need and their quote was very reasonably priced given the job at hand. Subsequent communications were excellent, including knowledgeable and considerate replies to my concerns about the impact of Covid and Brexit which were posing an ever-changing threat of border delays and closures. Their administration was efficient, with prompt acknowledgement of my deposit and final payment and timely delivery of packing boxes (great quality), tape and paper. On the move day the van arrived spot on time and my things were loaded carefully and efficiently. I was kept informed of progress and a few days later the same van arrived in Oulu exactly on schedule. The majority of my things were unloaded to a storage facility and the remaining items delivered to my temporary accommodation as planned; it couldn’t have been smoother. Having now unpacked and checked the fragile items, I’m happy (but not surprised) to report that everything arrived in perfect condition. Relocating my life to northern Finland has brought some challenges, but using Schepens made the physical move easy and stress-free in spite of the demanding nature of the task. It’s a rarity and a pleasure to find a company who are professional to this degree, with a genuine focus on customer service and a determination to do the best job possible. I recommend them without hesitation, and should I ever return to the UK I will certainly use their services again.