I have been a customer since 2001 and have never had issues like I did this past school year. Every month I had to deal with missing books, delayed orders, wrong item sent, etc. Teachers don't have time during their recesses to deal with customer service, requesting for their mistakes to be fixed. I also had an outstanding balance, which I know was not my mistake but probably a charge for a missing book they sent separately. Totally frustrating to deal with......
2 years ago
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