Internet transaction was very poorly… Internet transaction was very poorly with Schuh (6th March 2021). I have made a payment for a pair of trainers, for which the process did not take more than 2 minutes. The payment "timed out", no confirmation of the order but transaction was made on my credit card. The Schuh's "Live" online customer service was not helpful at all. I have to wait apparently up to 5 days to get my money back only then to make another order. Schuh - this is not acceptable customer service, or online shopping protocol, where you can't get even 2 minutes to complete your order, or get some timed warning to complete the order by certain time! I would NOT recommend using Schuh online services, unless they make improvements. Terrible experience, even worse customer service... No stars!!