I reserved and paid for my scooter rental in July 2022 for my August 2022 cruise. Scooter was never delivered to my stateroom and I was without a mobility scooter for my entire cruise. Attempted to contact your company multiple times and no one helped. To this day I have not received any response from anyone to tell me what happened. Never received the refund I was promised and ultimately had to dispute the charge to get my money back. Now here it is a whole 7 months later and you are asking for me to review and rate your service. My trip was ruined and I will NEVER use your company again. The absolute worst! If I could rate -0 stars I would.