I recently purchased an InMotion S1 online through ScooterHut. Within a week of owning it the rear mudguard/tail light assembly came off due to two screws being missing where it affixes above the rear wheel. After multiple phone calls to different ScooterHut locations around Australia to try and resolve it under warranty, I was finally told that it’s not covered by warranty because it’s a ‘non-essential’ item and doesn’t affect the ability to ride the S1. To be fair, the dude in the Fairfield store, Massimo, was a super friendly bloke who helped me understand the warranty policy, but ultimately he couldn’t help except to say i can buy a new guard and replace it myself. I understand that the quality control for products like this is the remit of the manufacturer, but quality customer service ultimately rests with the retailer and Scooter Hut are definitely deficient in this regard. David.