Purchased a new brake lever master cylinder because thread on original one was damaged when installed creating a minute leak in the system which meant every couple of months I had to bleed the brake system.
On receipt of the new lever I put it back together and found it still leaked. After doing some research I found out I needed a minor part called an olive. After much wasted time I was finally able to speak to someone at SH who knew what they were talking about and they told me that the only way I could obtain an olive was to purchase an entire brake set of calipers and brake hose (costing $60) because the olive is only sold with that package.
I was told it was too expensive for SH to carry all of these parts despite the olive being a requisite companion part to the brake lever (it is a single use item designed to crush and seal the system).
Rather than pay $60 at Scooter Hut I purchaed it for $3 somewhere else.
Again, really dissapointing interactions with SH. I honestly could not speak highly enough of the two fellows who helped me select and purchase my original scooter. Unfortunately since then my dealings havent been so good.
3 months ago
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