Where can I start I first visited scooter but in the city Melbourne the staff where super helpful and helped me by choosing the scooter for my needs and I couldn't buy in store because I live a hour and a half away however I ordered when I got home and then after 2 to 3 days it was delivered I have had it 4 weeks now and it's so awesome I would buy off these guys again no hesitation it has so much power and quality is top notch it gets me to work and back on one charge 20 minutes each way for two days on average speed of 30 klms if you are going top speed obviously it will drain faster but 30 is enough for my work commute walking time was taking me an hour each way so this is amazing and highly recommend it