Representative who approached my to switch told me total lies about the fixed price & exit fees. Was told different things when I questioned that the information I was told was different to what applied on the account when joining. Was told twice by two different people on the team once I set up dd & enter meter reading it would be the fixed price as promised. Then once I tried to do this at a later date they then told me it would not be fixed & based on consumption & is much higher. Shambles of a team & extremely unprofessional. Wouldn’t trust them again! Have now had to switch back to my old supplier who was cheaper, caused havoc in a difficult time.