Disastrous customer service being on hold for hours at a time. Not only this, the billing structure is disjointed from reality and can't follow thier own maths! This company has some serious operations management issues and really need to analyse how thier resources are being used if they can't answer phones on time or bill correctly. Avoid at all costs!
3 years ago
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Scottish Power has a 1.1 average rating from 1,051 reviews

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