My energy supplier was taken over by Scottish Power, I was not asked for a meter reading and even though I submitted these readings 3 times I was sent emails daily with threatening tones relating to my not paying a bill which was 4 times higher than it should be. I emailed 3 times and phoned 3 times to get this addressed and one time I was actually cut off but it still hasn’t been resolved. I was with them many years ago and the customer care is still as bad. I cannot leave quickly enough.
4 years ago
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