I was automatically switched when my previous provider went into administration. My £250 credit magically disappeared, and after chasing up again and again I only received apology emails with no meaningful action. I was then billed a huge amount. So I switched provider, then received an aggressive cold call from Scottish Power with the motive of me reopening my account with them. It was so terrible I honestly thought it was a scam call. Googling the number showed it was shockingly their own cuntomer service.
4 years ago
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