Got changed over from Yorkshire electricity. Supply address for electric is wrong. Plus account address wrong. Since Dec, firstly tried to deal with it on line, until I was rudely told I wasn't listening and it was all ok. Resorted to telephone in Feb. Now trying to get third call, but last night got call back, sat waiting then line dropped (this has happened 3 times). Since my last call, the account address has been changed: 3 times. Each one wrong. On the account Bills I have 3 completely different numbers, each in Debit. Luckily I have noted down the figures and keep my own running totals.