SP failed to fit time critical meter. Spent hours on phone and formal complaint made. They didn't want to know. As a result had to hire generator, buy diesel every day and incurred extra costs with electrician. Total costs incurred between £800 - £900. As usual, the man in the street has to carry the can even though issue caused by SP inaction. Latest offer through the ombudsman is £200 - seems somewhat short.
3 years ago
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