Anonymous
AWFUL EXPERIENCE! AWFUL COMPANY! I HAVE NEVER IN MY LIFE BEEN TREATED SO BAD, THEY ARE JUST NOT TAKING ME SERIOUS! Customer service is useless. No communication at all and because of them and they refusing to change my meters faster I now have to pay exit fees to my previous supplier, because I can`t switch back. Also they closed my account and opened a new one in my husband`s name without me asking and without my consent! Complaint department called me and made appointment for new meters on the 21st of March and today (14 of march) I have received a call from the company that installs the meters telling me they have only booked gas meter. I called Scottish again and they said that they can`t send the confirmation again, they have to rebook...IN ANOTHER 3 WEEKS!! Made a complaint again and waiting for a response. SICK AND TIRED OF THEM!!!
6 months ago
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Scottish Power has a 1.1 average rating from 842 reviews

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